The Software Consultant is a key player in advising clients on how to use software to meet their business objectives. This role involves analyzing client needs, recommending software solutions, overseeing implementation, and ensuring that software functions smoothly to achieve business goals.
Key Responsibilities
- Engage with clients to understand their business processes and identify software needs.
- Analyze client requirements and business challenges to recommend tailored software solutions.
- Provide expertise on software functionality, features, and potential limitations.
- Design and present software solutions to stakeholders, clearly articulating the benefits and strategic fit.
- Collaborate with software developers and other IT professionals to ensure accurate implementation of chosen solutions.
- Oversee the software customization and configuration process to meet client specifications.
- Conduct training sessions and workshops for clients to facilitate effective software adoption.
- Provide ongoing support and advice to clients, including troubleshooting and optimization of software applications.
- Stay current with the latest software trends and innovations to provide informed recommendations.
- Document all consultancy activities, including client interactions, recommendations made, and feedback received.
- Communicate effectively with both Japanese and English-speaking stakeholders, including clients, and team members.
Skills Required
- Proven experience as a Software Consultant, Business Analyst, or similar role in IT or software consulting.
- Hands-on experience with software development and documentation.
- Familiarity with software deployment and project lifecycle management.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
- Ability to translate complex technical information into understandable terms for non-technical clients.
- Strong organizational skills with the ability to manage multiple clients or projects simultaneously.
- Fluent in both Japanese and English, with the ability to communicate complex technical concepts clearly in both languages.
Additional Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Relevant certifications in software, consulting, or project management (e.g., Certified Management Consultant, PMP).
- Experience with specific industries or types of software may be required depending on the consultancy's focus.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.
