DTC Sales: Why it is Essential to Transfer from Physical to Online Now

SPONSORS: OSF Digital, Wine Industry Network, Salesforce, Domaine Chandon, Newton Vineyard

In this Wine Industry Network online roundtable event, ecommerce leaders from Domaine Chandon and Newton Vineyard will discuss about their recent digital transformation projects and how their online ecommerce and subscription programs, delivered by Salesforce and OSF Digital, helped them to not just survive the first half of 2020 but to thrive.

This webinar will focus on the importance of online customer experience and digital innovation to attract, engage and retain customers. The discussion starts off with some current trends in ecommerce growth for the wine industry and then deep dives into digital transformation and the impact it has on engaging and retaining customers. Watch this webinar to learn about wine industry trends, how to adapt to consumer needs, Domaine Chandon’s and Newton Vineyard’s recent innovations and the results they are seeing on their wine ecommerce stores.

Key takeaways:

Recent industry and retail trends. What is the new normal?
Opening new revenue channels online.
Real ecommerce and online subscription use cases.

Panel guests:

Damien Caroli, Senior IT Manager at Domaine Chandon
Alex Evans, Digital Experience Manager at Domaine Chandon
Mario Dussurget, Senior Manager of Customer Experience at Newton Vineyard
Dan Shim, Senior Director of Industries at Salesforce

Fill out the form to watch the webinar on-demand now.