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Scaling New Heights with Connected Commerce

Clarisonic® invented sonic skin cleansing in 2004 and today has sold over 15 million of its patented and much-loved devices that help to reveal healthy, younger-looking skin and are the #1 most recommended skin cleansing devices by US dermatologists. The company’s award-winning products are distributed through Clarisonic.ca, Amazon, Ulta, Sephora, QVC and select professional channels.

Clarisonic Canada wanted to upgrade their existing website to a new platform with the goal of improving site performance and enhancing the user experience.

“We are very happy with our relaunched website which provides an enhanced experience for our valued consumers. We have seen improved metrics in the overall performance of Clarisonic.ca. OSF’s team helped tremendously in delivering solid results through this site relaunch.”

CAMMIE GUEST
General Manager, Clarisonic Canada

OSF DIGITAL’S WORK HAS HELPED INCREASE THE SPEED OF CLARISONIC CANADA’S WEBSITE
-7.98%
AVG. PAGE LOAD TIME (SEC)
0.48%
AVG. REDIRECTION TIME (SEC)
-3.02%
AVG. DOMAIN LOOKUP TIME (SEC)
-3.70%
AVG. SERVER CONNECTION TIME (SEC)
-42.2%
AVG. SERVER RESPONSE TIME (SEC)
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OSF Digital migrated Clarisonic Canada’s legacy website over to LORA – a customized version of Salesforce Commerce Cloud OSF helped to develop specifically for the beauty market. This involved: country specific configuration of Business Manager and adaptations, catalog configuration, exporting content for translation, adaptation and fixes related to localization, configuration and implementation of third-party integrations, SEO technical review, import legacy data from old site, logs cleanup, and testing and launch. Clarisonic Canada’s new website was launched in June 2018.

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OSF CONFIGURED THIRD-PARTY SOFTWARE WITH THIS INTEGRATON

  • SAP OMS
  • Canada Post Address Autocomplete
  • CyberSource (payment provider)
  • PayPal
  • Canada Post Order Tracking
  • Bazaarvoice Ratings and Reviews
  • Exact Target Integration (now Salesforce Marketing Cloud)
  • Olapic

DOWNLOAD THE FULL CASE STUDY FOR MORE ABOUT THIS PROJECT

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