Headquartered in Tokyo, Japan, Tambourine develops ecommerce sites and mobile apps and offers web services with a growing focus on B2C. A Salesforce Silver Consulting Partner, Tambourine builds its websites on Salesforce Commerce Cloud with the goal of creating engaging customer experiences.
Through this partnership, OSF Digital will work with Tambourine to help the company meet the growing demand of retail businesses to provide outstanding customer experiences on digital channels. Tambourine will leverage OSF Digital’s commerce expertise, products and solutions to expand its development capabilities for Salesforce platforms in Japan and globally. OSF Digital will benefit from Tambourine’s development expertise and reputation in the Japanese market to continue expanding its capabilities and global reach. Also, OSF Digital and Tambourine will exchange service and marketing support.
“Our OSF Global Partner Alliance is a consortium of companies that together work hard to provide the best digital transformation solutions and services worldwide,” says Gerard (Gerry) Szatvanyi, CEO at OSF Digital. “Our partnership with Tambourine will enable us to serve more clients in the APAC region with more robust capabilities to help companies provide engaging ecommerce experiences.”
“We are very pleased to partner with OSF, which promotes digital transformation with a focus on a global, top-level customer experience,” says Tambourine CEO Tatsuya Nakao. “We have been developing our business using the same Salesforce platform, and we plan to share our knowledge through this partnership with OSF and further expand support for companies in Japan and overseas.”
Tambourine develops services for B2Cs on Salesforce platforms (Commerce Cloud, Heroku, Experience Cloud) that enhance the customer experience of global companies. In 2020, Tambourine received the Partner Innovation Award at the Salesforce Partner Summit. Also, Salesforce Ventures invested in Tambourine in 2018. Tambourine's mission is to create a customer experience that customers will love by deeply connecting them with the company and utilizing design and technology.
OSF Digital, winner of the 2019 Bolty Award for Best Digital Experience in the Retail and Consumer Goods category, the 2019 Partner Innovation Award in the Customer 360 category, and the 2018 Salesforce Lightning Bolt Trailblazer Award for Retail, is a leading global commerce solutions and digital transformation company that provides technology, consulting, implementation and online shop management services to emerging and premier brands, and merchants. OSF's agile approach allows it to scale global growth more quickly and enable companies to enhance the customer experience. With over 250 ongoing projects and eight years of worldwide deployments, OSF delivers connected commerce solutions across channels, devices and locales. HSBC and BDC are OSF Digital's financial partners, and Salesforce Ventures and Delta-v Capital are investors. For more information about OSF Digital, visit: osf.digital