Jerome joined OSF Digital in 2022 with 30 years of experience working with customers to achieve success through transformation of their marketing, sales, and customer service operations. He is passionate about the role strategy, process, technology, and people play in achieving an organization’s vision and driving growth. Prior to joining OSF, Jerome served as an Americas Practice Delivery Head for Wipro’s Salesforce practice (Appirio), where he was responsible for leading delivery organizations in the Health and Life Sciences, Retail, Services, Transportation, Communications, Media, Technology, and Consumer Goods industries in the Americas. Earlier in his career, he was a Managing Director in Accenture’s Communications, Media, and Technology practice, where he led numerous CRM transformation programs for large enterprise customers. For the past 15 years, Jerome has worked closely with Salesforce as an enabler of change and a catalyst for transformation.