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Coca-Cola European Partners

Eine nahtlose Self Service Experience

Coca-Cola European Partners (CCEP) ist nach Nettoumsatz der weltgrößte unabhängige Coca-Cola Abfüller und gehört zu den bedeutendsten FMCG-Herstellern Europas. CCEP produziert, verkauft und distribuiert nicht-alkoholische Getränke für 300 Millionen Consumer in 13 Ländern: Andorra, Belgien, Frankreich, Deutschland, Großbritannien, Island, Luxemburg, Monaco, den Niederlanden, Norwegen, Portugal, Spanien und Schweden.

CCEP entstand durch die Fusion von Coca-Cola Enterprises Inc., Coca-Cola Iberian Partners SAU und der Coca-Cola Erfrischungsgetränke GmbH.

Nach dem Zusammenschluss der drei Unternehmen benötigte CCEP eine vereinte B2B Commerce-Plattform.

OSF DIGITAL BUILDS A SINGLE, ROBUST B2B COMMERCE SITE DELIVERING GREAT ROI
165K
Orders placed in 2020
150M
Revenue obtained in 2020
9
My.CCEP.com is now available in 9 markets
155K
Accounts with access to My CCEP
4X
More customers in 2020
6K
Invoices downloaded via My CCEP in 2020
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OSF Digital took a mobile-first approach to create a single, B2B commerce site using Salesforce B2B Commerce, Sales, Service and Marketing Clouds by merging three standalone sites with different technologies into a single entity. CCEP now has a single, robust B2B Commerce site used by 9 countries.

By leveraging the robust capabilities of My.CCEP.com, a brand new customer portal, CCEP now provides its business buyers simple, fast and secure product ordering, convenient self-service and easy access from any device.

CCEP CUSTOMERS NOW CAN ENJOY ALL COCA-COLA BENEFITS IN ONE PLACE, INCLUDING:

  • Create lists of favorite products
  • Select delivery dates and types based on their needs
  • Leverage a single point of access to an ever-expanding range of tools and services
  • Order and re-order with just one click
  • Get a clear overview of all activities from a personalized dashboard
  • Follow the status of orders, invoices or other requests 24/7 with a real-time tracking option
  • Order and manage Coca-Cola coolers
  • Access point-of-sale material
  • Check the latest news, trends, valuable tips and insights tailored to their needs
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