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Your AI agents are already deciding things. Who's checking?

Agentforce, headless commerce, and voice explained by the people building them, in the time it takes to grab a coffee. Technology doesn't wait for your calendar to clear. So we built three sessions that fit into it: practitioner-led, no-fluff briefings on the shifts you'll be asked about next quarter.

Why block 30 minutes for this

  • Get up to speed fast: no 2-hour webinar required
  • Hear directly from OSF Digital practitioners in the field
  • See the real-world business impact, not just theory
  • Leave with takeaways you can act on immediately

Agentforce Operations

Your AI agents are working. Who’s managing them?

As AI agents take on more work, teams need to know what those agents are doing, when people need to step in, and who is accountable for the outcome.

In this recorded webinar, OSF Digital’s Sean Catlin and Arjun Devgan discuss what it takes to deploy, govern, monitor, and scale AI agents. They cover the operational questions organizations face as agents move from pilot to production.

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SIforce (formerly AIforce / Headless 360)

Everyone’s talking composable. What’s actually worth composing?

Headless, composable, modular: these terms appear in almost every conversation about digital architecture. The harder question is which choices will make a difference for your business.

In this recorded webinar, Rob Smith, SVP Commerce at OSF Digital, looks at what a headless approach can deliver, where it creates measurable value, and when a composable approach may not be the right fit. He also explores AIforce (Headless 360) and how it can support digital experiences across channels.

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Voice

Your customers are talking. Is your business ready to listen?

Voice is becoming a critical part of how customers engage with brands, from service interactions and support requests to AI-powered conversations and self-service experiences.

In this recorded webinar, Mahesh George, Practice Director, AI Services at OSF Digital, discusses where voice can help, how AI agents and service teams can work together, and what organizations should consider before introducing voice into their customer experience.

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