Service Voice Tea Time

📅 Wednesday, September 16th 🕕 14:30 - 16:00 PST 📍 165 Natoma Street, San Francisco, CA 94105Step out of the Dreamforce rush for tea and a proper conversation about where voice is going. As AI moves into service, voice is quietly becoming one of the most interesting places it lands, agents that understand a caller, act on live context, and hand off cleanly to a person when it matters. Over tea, we'll get into what's working, what's still hard, and what it means for service teams weighing it now. Small group, low pressure, real talk. Join us to:

Explore where AI voice agents actually work in service today
See how voice ties into live customer context and cleaner human handoffs
Hear how service teams are approaching it, and what to watch out for
Widen the lens: how voice fits into your broader service, data, and agentic roadmap
Talk it through with a small group of peers, over tea, away from the noise

Featured speakers and additional details will be announced soon. Note: Separate registration for Dreamforce is required to attend the event. ⬅ Back to Dreamforce 2026 Main Page