Lunch & Learn: Headless 360
📅 Wednesday, September 16th 🕕 12:00 - 14:00 PST 📍 OSF Digital HQ, 165 Natoma Street, San FranciscoSoftware used to be built for people to use. As AI agents take on more of the work, Salesforce needs to be something agents can act within too. Headless 360 makes that shift, turning Salesforce from a place people log into an engine that powers work across Slack, voice, mobile, portals, and AI agents, on one governed foundation. Over lunch, we'll walk through what that shift actually means, where it delivers value first, and where it fits on a real roadmap. Join us to:
- Understand what Headless 360 really means: Salesforce as an execution layer, not just a place to log in
- See how the same governed data and workflows travel across Slack, voice, mobile, and agents
- Learn where it delivers value
- Widen the lens: how this connects to your data, service, and revenue work across Salesforce
Speakers
Rob Smith
Rob sits on the forefront of technology driving OSF's own agentic transformation while helping drive customer understanding of where AI is going and what is means for their business today whether it is Agentforce to Claude, Retail to Non Profit. A regular speaker at events, he also sits on Salesforce's partner advisory board.
Ryan Larson
Ryan Larson leads AI and Multi-Cloud at OSF Digital, where he helps enterprises discern the real value in AI tools from just noise. With a background spanning dozens of industries and Fortune 10 clients, he guides teams to the right solution fit and an approach engineered to succeed at go-live.
Contact: Kateryna Melkomukova
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