OSF Digital expands partnership with Salesforce to help customers navigate their agentic transformation and scale their digital labor workforce
Quebec City, Canada, June 25, 2025 – OSF Digital, an AI-powered digital transformation services and consulting company, has established a partnership with Salesforce to help customers transition to a digital workforce using Agentforce, Salesforce’s digital labor platform. By enabling customers to develop turnkey agents with Agentforce, OSF Digital aims to enhance business value by streamlining operations and automating processes. OSF Digital helps customers build intelligent agents that are tailored to meet the specific needs, regulations, and risks in various industries such as retail, grocery, manufacturing and automotive. Additionally, OSF Digital has created complex enterprise services to ensure customers fully realize the benefits of their agent implementations, facilitating a seamless transition to a digital workforce.
“For customers, the shift to agentic innovation is both a huge opportunity and a complex journey. Our partnership with Salesforce is designed entirely around them, combining platform capability and deep industry insight to meet customers where they are and help them go further, faster. Whether it’s unlocking early wins or delivering full-scale AI-first transformation, our goal is to ensure every step drives value for their business, their people, and the wider economy,” said Sean Catlin, Head of Strategy, OSF Digital.
OSF Digital also uses Agentforce to run its own business, showcasing its capabilities in efficiently managing sales and board meetings. To further support customers, OSF Digital offers education and has developed a thought leadership and case study center, the Resource Center for Agentforce, to help customers maximize the value of their agent implementations.
Agentforce is a digital labor platform for enterprises to augment teams with trusted autonomous AI agents in the flow of work. With Salesforce’s AgentExchange, the leading AI agent ecosystem for enterprises, customers have access to hundreds of ready-to-use actions, topics, and templates built by partners, and will have access to pre-validated Model Context Protocol (MCP) servers, that have passed rigorous security reviews to quickly create and deploy their digital workforce of AI agents.
“Organizations need a new labor model that unlocks the full potential of humans with AI at work. OSF Digital is a critical partner for identifying and developing specific use cases with our joint customers across industries, helping to ensure tailored and effective AI solutions for scaling digital labor,” said Phil Samenuk, SVP of Global Alliances & Channels and Outsourcing Service Providers, Salesforce. “With Agentforce constantly evolving and expanding, OSF Digital demonstrates commitment to empowering customers to deliver success with Agentforce.”
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About OSF Digital
OSF Digital is a global AI-powered digital transformation leader with expertise in connecting technology and strategy to drive business success. With several Salesforce awards for multi-cloud innovation, a member of multiple Salesforce Partner Advisory Boards and a proven playbook for Customer 360 success, OSF Digital seamlessly guides enterprises through their entire digital transformation journey. With a client community spanning multiple industries around the globe, OSF Digital provides personal attention and the highest level of connection with a local presence throughout North America, Latin America, APAC, and EMEA. For more information about OSF Digital, visit OSF Digital.
Salesforce, Agentforce and others are among the trademarks of Salesforce, inc.
All trademarks and trade names mentioned herein are the properties of their respective holders and hereby acknowledged.Contact: OSF Digital[email protected]1-(888)-548-4344
