CAREER

Technical Architect

Department: Latam RCC
Location: Brazil
Posted: March 9, 2026
We are seeking an experienced Salesforce OMS Technical Architect to lead technical strategy, solution design, and architecture for large-scale retail and supply chain implementations. This role requires strong domain expertise, architectural leadership, and the ability to guide teams and clients through complex digital transformation initiatives.Responsibilities:
  • Demonstrate strong domain knowledge in retail and supply chain.
  • Stay up to date with new OMS features and ensure released functionality works as expected.
  • Understand and analyze the client’s existing technology landscape.
  • Provide technical guidance to project delivery teams, product engineering teams, and clients.
  • Own all technical escalations throughout the project lifecycle.
  • Define the architecture vision and roadmap to support the client’s enterprise transformation.
  • Create detailed solution architectures, including integration recommendations, API/microservices enablement, cloud migration, and more.
  • Mentor and guide delivery and engineering team members.
  • Develop interface documents and mappings to ensure proper OMS integration.
  • Oversee software development plans with a focus on quality and delivery efficiency.
  • Participate in design reviews with clients and internal project teams.
  • Manage development planning, including training, skills evolution, and resource needs.
  • Conduct workshops with client teams to gather requirements and define end‑to‑end implementation architecture.
  • Act as a key member of the delivery team during implementation, facilitating design and requirements phases.
  • Advise customers on supply chain best practices and ensure alignment with OMS capabilities with minimal customization.
Requirements
  • Experience working with Salesforce Order Management System (platform or integrations).
  • Bachelor's degree in Computer Science or Engineering preferred.
  • Minimum of 3 years as a technical consultant or lead architect in supply chain systems or systems integration.
  • Proven experience in the retail industry with exposure to OMS, order fulfillment, and order management processes.
  • Strong plus: experience with Salesforce products such as Service Cloud or Salesforce Commerce Cloud.
  • ​Advanced English
BenefitsDiscover the benefits and programs offered by OSF! ?We offer a complete package designed to support your well-being, boost your development, and accelerate your career.Benefits:
  • Meal or Food Vouchers
  • Medical Assistance
  • Dental Assistance
  • Life Insurance
  • Gym Pass
  • Remote work
  • Home Office/Education Assistance
And there's more! Here you also have programs that boost your growth:
  • Development and training program
  • Incentives for obtaining professional certifications
  • Language program
  • Professional referral program with bonuses
OSF Digital is committed to providing equal opportunities and fostering a workplace where everyone can be themselves. We cultivate an inclusive and engaged community of professionals dedicated to driving digital transformation for organizations worldwide.We welcome all individuals and are committed to maintaining a workplace free from unlawful discrimination or harassment based on protected characteristics.OSF Digital does not discriminate on the basis of gender identity or expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital or pregnancy status, political opinion, social origin, or any other characteristic protected under applicable laws in the jurisdictions in which we operate.We are also committed to providing reasonable accommodation to individuals with disabilities throughout our processes, in compliance with applicable legislation.

Have Questions About Joining OSF?

Whether you’re exploring a specific role or want to learn more about life at OSF, our recruitment team is here to help. Reach out using the form and we’ll get back to you as soon as possible.