CAREER
Project Manager
The Project Manager will serve as the primary point of contact between clients and the internal team, ensuring effective expectation management, high‑quality delivery, and consistent communication. This role is responsible for leading the project end‑to‑end, ensuring that all deliverables are completed as planned while keeping internal and external stakeholders aligned.Responsibilities:
- Act as the main liaison between the client and internal team for day‑to‑day communication and expectation management.
- Own the project and its deliverables, maintaining direct communication with the client and stakeholders.
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Develop full‑scale project plans and all related communication documents, ensuring clear and consistent communication channels.
- Estimate required resources and oversee the project lifecycle using established methodologies.
- Create budget proposals, update financial forecasts using SOW numbers and projections, and recommend budget adjustments when needed.
- Plan, schedule, and track project timelines, milestones, and resources, updating PSA Resource Forecasting weekly.
- Prepare and deliver progress reports, proposals, requirements documentation, and presentations.
- Proactively manage scope changes, identify potential crises, and develop contingency plans, documenting all blockers, risks, and changes.
- Define project success criteria and ensure alignment across all involved parties throughout the project lifecycle.
- Conduct project post‑mortems and produce recommendations to highlight successful and unsuccessful elements.
- Maintain a centralized blocker tracker accessible to the client, including due dates, owners, and impact.
- Use tools such as Confluence for meeting notes and documentation, ensuring all project meetings are recorded and stakeholders are informed.
- Build and manage risk mitigation plans, handling escalations and directing them to the appropriate parties when required.
- Collaborate with QA to plan and execute project demos, ensuring all requirements are listed and completed prior to each sprint.
- Address internal team blockers, ensuring all members have proper access to code, documentation, and other essential resources.
- Send and review client status reports summarizing project progress, budget status, changes, risks, and action items.
- Understand cross‑platform/project dependencies and collaborate with other Project Managers within the program.
- Conduct weekly internal steerco meetings to review issues, risks, and planning with leadership, including support for a Program Manager when applicable.
- Direct work experience in a project management role, including all aspects of process development and execution.
- Strong familiarity with project management software such as Microsoft Project, Basecamp, or similar tools.
- Solid working knowledge of current IT technologies across a broad range of solutions.
- Strong written and verbal communication skills, with strong interpersonal and operational abilities.
- Ability to effectively prioritize and execute tasks in a fast‑paced, high‑pressure environment.
- Extensive experience with project management practices and tools to create, manage, and track project performance, deliverables, and outcomes.
- Proven ability to lead teams and drive projects to successful completion.
- Ability to lead development and implementation teams.
- Native Portuguese speaker.
- Bachelor’s degree or equivalent in a related field.
- PMP (Project Management Professional) certification is a plus.
- Meal or Food Vouchers
- Medical Assistance
- Dental Assistance
- Life Insurance
- Gym Pass
- Home Office/Education Assistance
- Development and training program
- Incentives for obtaining professional certifications for salesforce professional
- Language program
- Professional referral program with bonuses
OSF’s Values
Disclaimer:
OSF Digital does not accept unsolicited CVs from recruiters or employment agencies in response to the OSF Digital Careers page or an OSF DIGITAL social media post. We consider any resume (CV) or biography received from a recruiter or employment agencies without prior approval from a member of our Talent Acquisition Department to be unsolicited and gratuitous, and such submissions will not be recognized by OSF Digital for purposes of “ownership” of the candidate.Have Questions About Joining OSF?
Whether you’re exploring a specific role or want to learn more about life at OSF, our recruitment team is here to help. Reach out using the form and we’ll get back to you as soon as possible.