CAREER
Forward Deployed Architect
OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 1500+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction.Role OverviewThe Forward Deployed Architect (FDA) is a senior technical leader embedded with customers to design, orchestrate, and scale next generation agentic automation across enterprise systems. As the “Data Weaver,” you connect AI to the enterprise—bridging ERP, MRP, PLM, and human workflows through secure, scalable integrations. You will work at the intersection of architecture, data engineering, and AI driven automation, serving as a trusted expert who guides customers through complex technical landscapes while influencing adoption and delivering a best-in-class deployment experience.Key Responsibilities:
- Design and own technical workstreams including integrations, SCIM/LDAP, data pipelines, and advanced automations.
- Lead architecture for connecting enterprise systems via APIs, ETL/ELT pipelines, and modern integration frameworks.
- Serve as the expert on agent types, agent framework behavior, and AI trust and governance considerations.
- Partner with customer teams to advise on solution design aligned to supply chain and operational use cases.
- Enable customer technical resources to master the platform and become self-sufficient.
- Manage technical deployments across multiple concurrent workstreams in rapidly evolving environments.
- Drive issue resolution, root cause analysis, and continuous improvement throughout the implementation lifecycle.
- Collaborate cross functionally to provide technical feedback, shape product evolution, and ensure a gold standard customer experience.
- 8+ years as an Enterprise Solutions Architect for complex business applications (ERP, MRP, PLM preferred).
- Strong familiarity with CRM/ERP ecosystems; Salesforce experience is a significant plus.
- Proven experience architecting integrations with large enterprise systems.
- Expertise in ETL/ELT pipelines, API integration, and data governance best practices.
- Proficiency with REST APIs and scripting experience (Python or JavaScript).
- Ability to articulate complex technical concepts clearly to both technical and non‑technical stakeholders.
- Experience responding to customer inquiries related to security, infrastructure, and technical capabilities.
- Strong technical program management skills with the ability to manage multiple simultaneous workstreams.
- AI curious and eager to work with fast moving, AI first products.
- Customer obsessed, relationship-driven, and energized by solving hard technical problems in dynamic environments.
- Seeking candidates who would love to spend time in-person building with customers – Travel expectation: 50%+/-.
- Flexible PTO
- Sick Time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Life Insurance
- FSA
- HSA
- STD/LTD
- EAP
- 401k
- Paid Holidays
OSF’s Values
Disclaimer:
OSF Digital does not accept unsolicited CVs from recruiters or employment agencies in response to the OSF Digital Careers page or an OSF DIGITAL social media post. We consider any resume (CV) or biography received from a recruiter or employment agencies without prior approval from a member of our Talent Acquisition Department to be unsolicited and gratuitous, and such submissions will not be recognized by OSF Digital for purposes of “ownership” of the candidate.Have Questions About Joining OSF?
Whether you’re exploring a specific role or want to learn more about life at OSF, our recruitment team is here to help. Reach out using the form and we’ll get back to you as soon as possible.