Empowering Field Teams with Intelligent Sales Recommendations and Mobile Execution
A leading automotive manufacturer and distributor partnered with OSF Digital to replace a legacy sales platform, modernize retail execution, and empower field teams with AI-driven recommendations and mobile capabilities.MODERNIZING RETAIL EXECUTION WITH AI-POWERED FIELD SALES CAPABILITIES
OSF Digital implemented Salesforce Consumer Goods Cloud REX, MuleSoft, and Agentforce to modernize retail execution, improve field productivity, and support scalable operational growth.- Implemented Salesforce Consumer Goods Cloud Retail Execution (REX)
- Integrated retail execution processes with ERP systems using MuleSoft
- Enabled mobile field operations with offline capabilities
- Introduced Agentforce for intelligent recommendations and automation
- Improved visit planning, routing, and sales execution workflows
- Established a roadmap for enhanced reporting and lead nurturing
- Enabled flexible pricing and discount management capabilities
A TRUSTED PARTNER FOR INTELLIGENT RETAIL EXECUTION
OSF Digital delivered an outcome-driven Salesforce transformation, combining industry expertise, integration capabilities, and governance to modernize operations and support long-term business growth.THIS SOLUTION MAY BE RIGHT FOR YOU IF YOU WANT TO:
- Replace a legacy sales platform
- Improve sales efficiency across field teams with offline and mobile support
- Enhance retail execution and customer visit planning
- Enable AI-powered recommendations and task prioritization
- Standardize processes across a distribution network
- Improve customer visibility and reporting capabilities
- Build a scalable foundation for future expansion
IMPROVEDSALES EFFICIENCY AND REVENUE POTENTIAL
AI-DRIVENFIELD EXECUTION AND RECOMMENDATIONS
STANDARDIZEDOPERATIONS FOR SCALABLE GROWTH