Accelerating Direct Sales Growth with a Global B2B Commerce Ecosystem

A global electronics manufacturer partnered with OSF Digital to implement a connected Salesforce commerce ecosystem, improve customer experiences, and support scalable direct-sales growth.

A CONNECTED B2B COMMERCE FOUNDATION FOR GLOBAL GROWTH

A global electronics manufacturer partnered with OSF Digital to launch a unified Salesforce commerce ecosystem that connected digital purchasing, inventory visibility, order management, and customer engagement while creating a scalable platform for future expansion.

Salesforce B2B Commerce implementation with Order Management and Omni-Channel Inventory
Experience Cloud for enhanced customer self-service
End-to-end B2B purchasing experience with bulk order uploads
Real-time inventory visibility
Personalized customer journeys

THE RIGHT PARTNER FOR MULTILINGUAL, GLOBAL EXPANSION

OSF Digital combined Salesforce expertise, delivery governance, and local market support to help the organization launch a unified commerce ecosystem, enhance customer engagement, support adoption, and establish a scalable direct-sales model for future growth.

THIS SOLUTION MAY BE RIGHT FOR YOU IF YOU WANT TO:

Expand direct digital sales capabilities
Reduce reliance on wholesale channels
Launch a scalable B2B commerce platform
Improve customer self-service experiences
Personalize customer journeys
Connect commerce, sales, and marketing outcomes
Improve inventory visibility

Discover our Agnostic Success StoryLearn how OSF Digital helped a global electronics manufacturer launch a connected Salesforce commerce ecosystem and create a scalable foundation for direct-sales growth and customer engagement. ACCELERATING DIRECT SALES GROWTH WITH A GLOBAL B2B COMMERCE ECOSYSTEM Technologies: B2B Commerce, Order Management (SOM), Omni-Channel Inventory (OCI), Experience Cloud Type: B2B Commerce Transformation, Digital Commerce Modernization, Direct Sales Enablement, Customer Experience Modernization, Salesforce Implementation, Inventory Visibility, Order Management Transformation, Digital Transformation

DRIVE DIRECT SALES THROUGH DIGITAL COMMERCE

3 UNIFIEDSALESFORCE PLATFORMS

NEWDIRECT-SALES CHANNEL

ENHANCEDSELF-SERVICE AND PERSONALIZATION