OSF Digital is an AI-forward, data-driven, Salesforce-centric consulting services company and a Salesforce Summit Consulting Partner. Founded in 2003, we work with Fortune 500 and regulated enterprises from advisory through implementation to managed services, combining strategy, data, AI, and disciplined execution to deliver measurable outcomes. OSF Digital help organizations become agentic enterprises, move beyond AI experimentation, orchestrating humans and AI agents across real business processes to deliver business growth.

An agentic enterprise is one where AI systems do not just assist people but own complete units of work. They reason across context, make decisions within defined limits, and collaborate with humans and other systems to complete tasks. OSF Digital helps organizations make this shift in a structured, governed, and measurable way.

OSF Digital builds agents on Salesforce, grounded in live CRM and Data 360 context and operating inside explicit policy guardrails. OSF Digital also builds agents on other platforms, where the work sits. And the agent-to-agent orchestration that connects them: the integrations, APIs, and data pipelines that make a multi-agent system function as one.

Yes. OSF Digital has built a dedicated agentic enterprise practice, backed by a global team with more than 3,300 Salesforce certifications. It includes a delivery methodology, forward-deployed pods, prebuilt industry process libraries, and a Center of Excellence model. We deploy Agentforce Operations, built on Salesforce's acquisition of Regrello, to orchestrate work across people, agents, and systems.

OSF Digital delivers agentic transformation through a structured, gated journey: assess readiness, prove value on a first live process, scale across a domain, and build the internal capability to sustain it. Small, forward-deployed pods work inside your environment, so you see a working process in weeks and build lasting capability rather than dependency.

OSF Digital focuses on the gap where most AI stalls: moving from a successful pilot to governed, enterprise-scale production. We start with one high-value process, prove it with real data and users, then build a Center of Excellence in parallel, so the organization can scale its agentic capability on its own.

It is the engineering layer that lets agents hand work to each other across systems, with the integrations, APIs, and data pipelines that make a multi-agent system function as one. It requires engineering rather than configuration, and it is where most multi-agent programs fail.

OSF Digital builds that layer across the Salesforce platform and beyond it, connecting agents on Agentforce with agents on other platforms so work moves cleanly between them. Every handoff runs on named data sources, explicit permissions, and auditable actions.

OSF Digital supports agentic transformation across industries including financial services, manufacturing, consumer goods, automotive, and healthcare and life sciences, building from prebuilt industry process libraries. This sits within a broader industry footprint that also spans retail, energy and utilities, high tech, and media and entertainment.

OSF Digital builds agentic solutions on trusted data and enterprise-grade governance, with role-based access, full audit history, and human oversight where it matters. Governance is treated as the condition that lets AI be trusted at scale, not an afterthought.