customer-expectations 

Empower your customers.

Your channel partners and customers will appreciate the added care you’re providing. Encourage them to engage in easy, self-service purchasing behavior freeing you up from time-consuming interactions. They will benefit of a feature-rich set of capabilities, such as: product & service personalization, delivery and order management, multiple payment methods, and much more. Build loyalty faster and secure recurring revenue.

360 degrees 

Gain a 360-degree view of customer data.

Salesforce B2B Commerce Cloud is a dynamic and data-driven solution enabling you to understand, predict and shape buyer behavior for a more personalized approach. Put the customer at the core using real-time data in Salesforce to have visibility on every customer interaction across sales, service, marketing and commerce departments.

go global

Scale globally and stay connected.

Salesforce B2B Commerce Cloud is modern, cloud architecture, featuring multi-tenant SaaS and a pay-as-you-grow model. It allows you to easily update your site adapting to market conditions. Benefit from multiple commerce models with a single platform including multi-tier distribution, direct, wholesale, dealer, and subscription.

Salesforce B2B Commerce Cloud is a unique commerce solution built natively on Salesforce that is CRM-centric and designed for the complexity of customer-first B2B engagement. It ensures that you can reap all the benefits of the Salesforce platform — core capabilities, regular updates, and a 360-degree view of customers. OSF Digital is a Salesforce Platinum Partner that is experienced in implementing Salesforce B2B Commerce Cloud and integrating this platform with Salesforce’s full suite of Clouds as well as a wide variety of technologies.

 

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If you’re looking to explore how an implementation of Salesforce B2B Commerce Cloud can transform your organization, speak to one of our experts now!