It's an Omnichannel World
Merchants are aspiring to achieve full interaction with their customers – at every point of contact. It’s an omnichannel world and to live in it – companies must rethink how they operate. The lines between online and brick and mortar have never intersected more, and the addition of new touchpoints such as in-store technologies related to beacons and wi-fi are offering additional methods for an enhanced level of customer service and support. The benefits of undertaking this fully-connected approach are solid, and the barriers to entry are no longer as high as once believed. Any delay in introducing or enhancing an omnichannel retail strategy can result in lost sales, disappointed shoppers and a negative brand image. It’s time to embark on a solution that provides you with peace of mind for omnichannel commerce. This omnichannel infographic will provide you with the information you need to determine the best omnichannel retail solution for your needs.