About the Product
In modern business, customer service is essential and can become a great competitive advantage for any brand. If you want to keep your business ahead of the curve, a thorough customer experience strategy is more important than ever before.
Cases Refresher introduces automation to Salesforce Service Cloud cases, while helping you save time and focus on delivering enhanced service to your banking, telco, or insurance customers. This Lightning Web component dismisses the need to manually refresh cases and adds further capabilities to help you deliver a fresh customer experience strategy.
Other Products You Might Find Useful
Generate reports based on the picklist values you have set in your CRM to see what is working and what is blocking completion of a sales cycle, a marketing funnel, or a support ticket.
Save money while you equip your Experience Cloud users with the licenses they need to get their job done.
Gain full visibility of your Salesforce users’ availability and schedule through powerful time-saving features delivering smarter management.
Related Articles, White Papers, Case Studies & More
When it comes to restocking the fridge or pantry with groceries, most shoppers used to prefer a good old in-store visit. However, in the face of a global health crisis, consumer behavior has changed and expectations have grown, leaving grocers with no way to escape the digital transformation any longer, and pushing them to pursue the transition from offline to online with added force.Read Article
Our AppExchange Certifications are a stamp of approval for the quality of our products. The certification process has a heavy focus on security and value—this is why we build top-notch products based on real business needs; and we are ready to offer integration services for each of them.
Besides being a customer-oriented ISV, we have a strong team of Salesforce-certified specialists, able to create custom work in a fast and cost-effective way, so that you reach your specific goals.
Explore our products on AppExchange!