FastOMS

Manage Orders Quickly

About the Product

FastOMS is a SiteGenesis and Storefront Reference Architecture (SFRA) compatible cartridge that helps address a company’s essential order and refund management needs. Whether you’re not quite ready to invest in a large-scale OMS, or you’re looking to enhance your existing Salesforce Commerce Cloud functionality to handle requests, OSF’s product will meet your needs. Improve order management on your grocery or consumer goods e-store without syncing with an external OMS.

FastOMS has received the Storefront Reference Architecture (SFRA) Certification from Salesforce Commerce Cloud.

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Main Features

SFRA COMPATIBILITY

FastOMS is compatible with SFRA, Salesforce Commerce Cloud’s new customization model and blueprint for site design.
Order Search

You can use either a simple search using Name, Email or Order ID with autosuggestion, or take advantage of an advanced search using extra criteria.
Order Edit

No need to sync with an external OMS. You can change the order status, shipping and billing details, payment information, add new items, and modify their quantity, size or color – all within Business Manager.
PROMOTIONS & DISCOUNTS

Under Order Edit, you have the option to add to an order a coupon with a discount or a promotion.
Order Cancellation

Orders can be cancelled and payments voided when applicable. You choose whether to offer a refund or not when cancelling an order. The customer will receive the refund to the same payment method used for the order placement.
Refund & Return

Different refund types are available including a credit card credit, gift certificate or a mixed refund.
Order History

You have complete information regarding the lifecycle of an order. From creation date to placement and payments, the track record mentions all processes and changes regarding orders.
AVAILABILITY

FastOMS supports all currencies and can be used by merchants in all regions.

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Resources

Related Articles, White Papers, Case Studies & More

Brochure

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Press Release

We’re proud of this accomplishment as it demonstrates OSF’s expertise in helping merchants to deliver outstanding customer experiences at every step of the shopping journey.
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Article

ORDER MANAGEMENT SYSTEM

This article will show how using the most up-to-date order management systems helps companies conduct their business in an easy and simplified way that doesn’t have to involve a lengthy integration process.
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Article

CHOOSE AN OMS

Knowing what is involved with the selection and integration of an Order Management System is the first step towards implementing a solution within your organization.
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Article

CUSTOMER JOURNEY

Beyond just marketing-speak or a fancy sounding industry buzzword, the “customer journey” is a vital element of a successful ecommerce strategy.
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Article

Why Your Ticketing Business Needs Affiliate Marketing

Today’s customers are saturated with information and getting exposure and selling tickets to your events can be challenging. To drive sales and increase the number of customers you’re able to reach, trust the best way to sell event tickets online—affiliate marketing. As one of the most high-growth avenues within digital marketing, this strategy can deliver big results for your ticketing business.
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White Paper

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