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Service Delivery Manager

Department

Salesforce CRM

Location

Philippines

Posted

June 18, 2024

OSF Digital is a globally recognized digital transformation specialist, as a result of continued growth, we're looking for talented individuals to join our driven and innovative team.

As a trusted Salesforce partner for over a decade, we excel in B2B, B2C, and multi-cloud solutions. Recently, we celebrated our 20th anniversary and have been steadily expanding our global presence. We take pride in our numerous accomplishments, including being listed as one of the best workplaces for innovators by Fast Company and receiving the Salesforce 2023 Partner Innovation Awards for our exceptional Multi-Cloud Digital Transformation expertise.

We have some exciting growth plans ahead and are looking for an exceptional Service Delivery Manager based in the Philippines to play a key leadership role in the continued growth of a managed services capability.

You will be the key contact and face of our managed services offering and as such you will be happy to roll up your sleeves, to provide hands-on support to clients across the ANZ/Philippines region and play an active role in managing relationships.

You will work closely with the wider team to identify opportunities and to implement continuous improvements to assist with the growth of the Managed services capability.

Requirements

Our ideal candidate would have the following skills and experience:

  • Understanding of IT Projects / Service delivery within a fast-moving and changing environment.
  • Previous Salesforce (in particular SF Marketing Cloud) would be advantageous 
  • Strong account management and client engagement skills 
  • High initiative and a strong focus on continuous improvement and innovation.
  • An open and collaborative communication style.

Benefits

We are known for setting the pace with a high-performance culture and some of the top talent in the country. We provide a structured career path that allows for people to develop and grow.  Over time, it is highly likely that this role will develop into a people leadership role with direct reports.

This is a permanent role that is based from our virtual office in Philippines.  We offer flexible and remote working practices, working with the wider team that is open, collaborative and fun!

To learn more about this opportunity and why we have earned the status as an Employer of Choice, please APPLY today.

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